Payment Policy
Effective Date: October 30, 2026
Last Updated: October 30, 2026
This Payment Policy applies to purchases made at jaspwyn.com, operated by LEE HING CHINA MANUFACTURING COMPANY LIMITED, a company registered in Hong Kong.
1. Accepted Payment Methods
Payment methods available for your order are displayed at checkout.
Availability may depend on your location, device, selected currency and the relevant payment provider. A payment logo displayed elsewhere on our website does not guarantee that the method will be available for every order.
Please use only a payment method you are authorized to use.
2. Prices, Currency and Charges
Product prices are displayed on the relevant product pages. Your final order total, including shipping charges and any taxes collected by us, is displayed at checkout before payment.
Please review your selected products, quantities, delivery address, currency and final total before completing your purchase.
The currency displayed at the final checkout determines the amount charged by us. Your bank or payment provider may apply currency conversion fees or other charges under its own terms.
Customs duties, import taxes or clearance charges may be payable separately, depending on the shipment route and destination. Please review our Shipping & Delivery Policy for further information.
3. Payment Processing and Order Confirmation
Payments are processed through the payment providers offered at checkout. Orders are subject to successful payment and any necessary verification of payment or order information.
An automated order confirmation acknowledges that we have received your order information. It does not, by itself, confirm dispatch.
A pending payment authorization and a completed charge may appear differently in your payment account. If you see a charge but have not received an order confirmation, contact support@jaspwyn.com before placing another order so we can help check the transaction.
4. Declined or Unsuccessful Payments
If your payment is declined or cannot be completed, please check that your billing details are correct and contact your payment provider where necessary.
Avoid submitting repeated payments if you are unsure whether an earlier attempt was successful.
If you believe you have been charged more than once for the same order, email us with your order number and the relevant transaction references. Please do not include complete payment card details.
5. Payment Security
Please complete payments through the checkout methods provided on our website.
Payment providers process payment credentials under their own privacy and security practices.
We will not ask you to send complete payment card numbers, account passwords or one-time security codes by email.
If you receive a suspicious payment request claiming to be from Jaspwyn, contact support@jaspwyn.com to verify it before responding.
6. Refunds
Eligible refunds are handled under our Return & Refund Policy and submitted to the original payment method.
Approved refunds are submitted promptly and within any period required by applicable law. Your bank or payment provider controls when the credit appears in your account.
If an approved refund has not appeared within 10 business days after our refund confirmation, contact us so we can help trace it.
Nothing in this policy limits any refund or other consumer remedy that cannot lawfully be excluded.
7. Company and Contact Information
Store Name: Jaspwyn
Operating Company: LEE HING CHINA MANUFACTURING COMPANY LIMITED
Website: https://jaspwyn.com
Email: support@jaspwyn.com
US Customer Service Phone: +1 612 272 9548
Registered Address:
FLAT/RM B, 3/F.,
WING LEE INDUSTRIAL BUILDING,
NO. 28 IVY STREET, TAI KOK TSUI,
KOWLOON, HONG KONG
Our registered address identifies the Hong Kong operating company. It is separate from our designated US return address. Please follow our Return & Refund Policy before sending a return.